Dubai’s Transguard Group employs individuals from around the world, and nowhere is its linguistic diversity more apparent than in its facilities and cash management services, two of the firm’s largest businesses.
Transguard’s in-house training department offers English classes to help build a more capable and competitive workforce. A portion of the 38,000 full-time employees receives an English placement test on any given day, the results of which are entered into the training group’s proprietary application.
Initially, this entry was all conducted manually, with a problematic 75% accuracy rate. It was an awkward, two-step process, with one operator hand-writing the outcomes into a results form and a second operator typing the results form into the training application. Continue reading